Privacy Policy

This Privacy Policy was last updated on June 20, 2024.

Thank you for joining Photographers & Academy. We at Photographers & Academy (“Photographers & Academy”, “we”, “us”) respect your privacy and want you to understand how we collect, use, and share data about you. This Privacy Policy covers our data collection practices and describes your rights regarding your personal data.

Unless we link to a different policy or state otherwise, this Privacy Policy applies when you visit or use Photographers & Academy websites, mobile applications, APIs, or related services (the “Services”). It also applies to prospective customers of our business and enterprise products.

By using the Services, you agree to the terms of this Privacy Policy. You shouldn’t use the Services if you don’t agree with this Privacy Policy or any other agreement that governs your use of the Services.

Table of Contents

What Data We Get
How We Get Data About You
What We Use Your Data For
Who We Share Your Data With
Security
Your Rights
Jurisdiction-Specific Rules
Updates & Contact Info
Dispute Resolution Policy
Content and Behavior Rules
Copyright and Intellectual Property Policy
Accessibility Policy
Community Guidelines
Cookie Policy
Data Protection Policy
User Account Agreement
Subscription Terms
Anti-Harassment Policy
Non-Discrimination Policy
User Generated Content Policy
Security Policy
Marketing and Promotions Policy
Complaints and Feedback Procedure

1. What Data We Get

We collect certain data from you directly, like information you enter yourself, data about your consumption of content, and data from third-party platforms you connect with Photographers & Academy. We also collect some data automatically, like information about your device and what parts of our Services you interact with or spend time using.

1.1 Data You Provide to Us

We may collect different data from or about you depending on how you use the Services. Below are some examples to help you better understand the data we collect.

Account Data: To use certain features (like accessing content), you need to create an account, which requires us to collect and store your email address, password, and account settings. For instructors, we collect additional data such as name, email, and other relevant details.
Profile Data: You can choose to provide profile information like a photo, biography, social media profiles, and other data. This Profile Data will be publicly viewable by others.
Shared Content: Parts of the Services let you interact with other users or share content publicly, including by uploading courses and other educational content, posting reviews about content, asking or answering questions, sending messages, or posting photos.
Learning Data: When you access content, we collect certain data including which courses, assignments, labs, and quizzes you’ve started and completed; content purchases and credits; subscriptions; completion certificates; your exchanges with instructors and other students; and essays or other items submitted to satisfy course requirements.
Payment Data: If you make purchases, we collect certain data about your purchase (such as your name, billing address, and ZIP code) as necessary to process your order. You must provide certain payment and billing data directly to our payment service providers, including your name, credit card information, billing address, and ZIP code. For security, we do not collect or store sensitive cardholder data, such as full credit card numbers or card authentication data.

1.2 Data We Collect through Automated Means

When you access the Services (including browsing content), we collect certain data by automated means, including:

System Data: Technical data about your computer or device, like your IP address, device type, operating system type and version, unique device identifiers, browser, browser language, domain, and other system data.
Usage Data: Usage statistics about your interactions with the Services, including content accessed, time spent on pages or the Service, pages visited, features used, search queries, click data, date and time, referrer, and other data regarding your use of the Services.
Approximate Geographic Data: An approximate geographic location, including information like country, city, and geographic coordinates, calculated based on your IP address.

1.3 Data From Third Parties

We may obtain certain information through your social media or other online accounts if they are connected to your Photographers & Academy account. If you log in to Photographers & Academy via Facebook or another third-party platform or service, we ask for your permission to access certain information about that other account. For example, we may collect your name, profile picture, account ID number, login email address, and list of friends or contacts.

2. How We Get Data About You

We use tools like cookies, web beacons, and similar tracking technologies to gather the data listed above. Some of these tools offer you the ability to opt out of data collection.

2.1 Cookies and Data Collection Tools

We use cookies, which are small text files stored by your browser, to collect, store, and share data about your activities across websites, including on Photographers & Academy. They allow us to remember things about your visits to Photographers & Academy, like your preferred language, and to make the site easier to use.

Photographers & Academy and service providers acting on our behalf use server log files and automated data collection tools like cookies, tags, scripts, customized links, device or browser fingerprints, and web beacons when you access and use the Services. These Data Collection Tools automatically track and collect certain System Data and Usage Data when you use the Services. In some cases, we tie data gathered through those Data Collection Tools to other data that we collect as described in this Privacy Policy.

2.2 Why We Use Data Collection Tools

Photographers & Academy uses the following types of Data Collection Tools for the purposes described:

Strictly Necessary: These Data Collection Tools enable you to access the site, provide basic functionality, secure the site, protect against fraudulent logins, and detect and prevent abuse or unauthorized use of your account.
Functional: These Data Collection Tools remember data about your browser and your preferences, provide additional site functionality, customize content to be more relevant to you, and remember settings affecting the appearance and behavior of the Services.
Performance: These Data Collection Tools help measure and improve the Services by providing usage and performance data, visit counts, traffic sources, or where an application was downloaded from.
Advertising: These Data Collection Tools are used to deliver relevant ads based on things we know about you, your Usage and System Data, and things that the ad service providers know about you based on their tracking data. The ads can be based on your recent activity or activity over time and across other sites and services.
Social Media: These Data Collection Tools enable social media functionality, like sharing content with friends and networks. These cookies may track a user or device across other sites and build a profile of user interests for targeted advertising purposes.

3. What We Use Your Data For

We use your data to do things like provide our Services, communicate with you, troubleshoot issues, secure against fraud and abuse, improve and update our Services, analyze how people use our Services, serve personalized advertising, and as required by law or necessary for safety and integrity.

We use the data we collect through your use of the Services to:

Provide and administer the Services, including to facilitate participation in educational content, issue completion certificates, display customized content, and facilitate communication with other users.
Process payments to instructors and other third parties.
Process your requests and orders for educational content, products, specific services, information, or features.
Communicate with you about your account by responding to your questions and concerns, sending administrative messages and information, including messages from instructors and notifications about changes to our Service, and updates to our agreements.
Manage your account and account preferences and personalize your experience.
Facilitate the Services’ technical functioning, including troubleshooting and resolving issues, securing the Services, and preventing fraud and abuse.
Verify the identity of instructors.
Solicit feedback from users.
Market products, services, surveys, and promotions.
Market Subscription Plans to prospective customers.
Learn more about you by linking your data with additional data through third-party data providers and/or analyzing the data with the help of analytics service providers.
Identify unique users across devices.
Tailor advertisements across devices.
Improve our Services and develop new products, services, and features.
Analyze trends and traffic, track purchases, and track usage data.
Advertise the Services on third-party websites and applications.
As required or permitted by law or as we, in our sole discretion, otherwise determine to be necessary to ensure the safety or integrity of our users, employees, third parties, the public, or our Services.

4. Who We Share Your Data With

We share certain data about you with instructors, other students, companies performing services for us, Photographers & Academy affiliates, our business partners, analytics and data enrichment providers, your social media providers, companies helping us run promotions and surveys, and advertising companies who help us promote our Services. We may also share your data as needed for security, legal compliance, or as part of a corporate restructuring. Lastly, we can share data in other ways if it is aggregated or de-identified or if we get your consent.

We may share your data with third parties under the following circumstances or as otherwise described in this Privacy Policy:

With Your Instructors: We share data that we have about you (except your email address) with instructors or teaching assistants for educational content you access or request information about.
With Other Students and Instructors: Depending on your settings, your shared content and profile data may be publicly viewable, including to other students and instructors.
With Service Providers, Contractors, and Agents: We share your data with third-party companies who perform services on our behalf, like payment processing, fraud and abuse prevention, data analysis, marketing and advertising services, email and hosting services, and customer services and support.
With Photographers & Academy Affiliates: We may share your data within our corporate family of companies that are related by common ownership or control to enable or support us in providing the Services.
With Business Partners: We have agreements with other websites and platforms to distribute our Services and drive traffic to Photographers & Academy. Depending on your location, we may share your data with these trusted partners.
With Credit-Granting Organizations for Continuing Education: If you take a course to fulfill a continuing professional education requirement, we may share that information upon request of the organization granting the continuing education credit.
With Analytics and Data Enrichment Services: As part of our use of third-party analytics tools and data enrichment services, we share certain contact information or de-identified data.
To Power Social Media Features: The social media features in the Services may allow the third-party social media provider to collect information like your IP address and which page of the Services you’re visiting, and to set a cookie to enable the feature.
To Administer Promotions and Surveys: We may share your data as necessary to administer, market, or sponsor promotions and surveys you choose to participate in, as required by applicable law.
For Advertising: If we decide to use an advertising-supported revenue model in the future, we may use and share certain data with third-party advertisers and networks to show general demographic and preference information among our users.
For Security and Legal Compliance: We may disclose your data to third parties if we have a good faith belief that the disclosure is required by law or as necessary to protect against imminent harm.
During a Change in Control: If Photographers & Academy undergoes a business transaction like a merger, acquisition, corporate divestiture, or dissolution, we may share, disclose, or transfer all of your data to the successor organization during such transition or in contemplation of a transition.
After Aggregation/De-identification: We may disclose or use aggregated or de-identified data for any purpose.
With Your Permission: With your consent, we may share data to third parties outside the scope of this Privacy Policy.

5. Security

We use appropriate security based on the type and sensitivity of data being stored. As with any internet-enabled system, there is always a risk of unauthorized access, so it’s important to protect your password and to contact us if you suspect any unauthorized access to your account.

Photographers & Academy takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data that we collect and store. These measures vary based on the type and sensitivity of the data. Unfortunately, however, no system can be 100% secure, so we cannot guarantee that communications between you and Photographers & Academy, the Services, or any information provided to us in connection with the data we collect through the Services will be free from unauthorized access by third parties. Your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately and contact our Support Team with any concerns.

6. Your Rights

You have certain rights around the use of your data, including the ability to opt out of promotional emails, cookies, and collection of your data by certain third parties. You can update or terminate your account from within our Services, and can also contact us for individual rights requests about your personal data. Parents who believe we’ve unintentionally collected personal data about their underage child should contact us for help deleting that information.

6.1 Your Choices About the Use of Your Data

You can choose not to provide certain data to us, but you may not be able to use certain features of the Services.

To stop receiving promotional communications from us, you can opt out by using the unsubscribe mechanism in the promotional communication you receive or by changing the email preferences in your account. Note that regardless of your email preference settings, we will send you transactional and relationship messages regarding the Services, including administrative confirmations, order confirmations, important updates about the Services, and notices about our policies.
If you’re located in the European Economic Area, you may opt out of certain Data Collection Tools by clicking the “Cookie settings“ link at the bottom of any page.
The browser or device you use may allow you to control cookies and other types of local data storage. Your wireless device may also allow you to control whether location or other data is collected and shared.
To get information and control cookies used for tailored advertising from participating companies, see the consumer opt-out pages for the Network Advertising Initiative and Digital Advertising Alliance, or if you’re located in the European Economic Area, visit the Your Online Choices site. To opt out of Google’s display advertising or customize Google Display Network ads, visit the Google Ads Settings page. To opt out of Taboola’s targeted ads, see the Opt-out Link in their Cookie Policy.
To opt out of allowing Google Analytics or other tools to use your data for analytics or enrichment, see the Google Analytics Opt-out Browser Add-on or other related tools.
Apple iOS, Android OS, and Microsoft Windows each provide their own instructions on how to control in-app tailored advertising. For other devices and operating systems, you should review your privacy settings on that platform.
If you have any questions about your data, our use of it, or your rights, contact us at [email address].

6.2 Accessing, Updating, and Deleting Your Personal Data

You can access and update your personal data that Photographers & Academy collects and maintains as follows:

To update data you provide directly, log into your account and update your account at any time.
To terminate your account:
- If you are a student, visit your profile settings page and follow the steps detailed here.
- If you are an instructor, follow the steps detailed here.
If you have any issues terminating your account, please contact our Support Team.
Please note: even after your account is terminated, some or all of your data may still be visible to others, including without limitation any data that has been (a) copied, stored, or disseminated by other users (including comments on content); (b) shared or disseminated by you or others (including in your shared content); or (c) posted to a third-party platform. Even after your account is terminated, we retain your data for as long as we have a legitimate purpose to do so (and in accordance with applicable law), including to assist with legal obligations, resolve disputes, and enforce our agreements. We may retain and disclose such data pursuant to this Privacy Policy after your account has been terminated.
To request to access, correct, or delete your personal data, please use our online form here. You can also submit these requests by emailing [email address] or writing to us at [physical address]. Please allow up to 30 days for a response. For your protection, we may require that the request be sent through the email address associated with your account, and we may need to verify your identity before implementing your request. Please note that we retain certain data where we have a lawful basis to do so, including for mandatory record-keeping and to complete transactions.

6.3 Our Policy Concerning Children

We recognize the privacy interests of children and encourage parents and guardians to take an active role in their children’s online activities and interests. Individuals younger than 18 years of age, but of the required age for consent to use online services where they live (for example, 13 in the US or 16 in Ireland), may not set up an account, but may have a parent or guardian open an account and help them access appropriate content. Individuals younger than the required age for consent to use online services may not use the Services. If we learn that we’ve collected personal data from a child under those ages, we will take reasonable steps to delete it.

Parents who believe that Photographers & Academy may have collected personal data from a child under those ages can submit a request that it be removed to [email address].

7. Jurisdiction-Specific Rules

If you live in California, you have certain rights related to accessing and deleting your data, as well as learning who we share your data with. If you live in Australia, you have the right to make a formal complaint with the appropriate government agency. Users outside of the United States should note that we transfer data to the US and other areas outside of the European Economic Area.

7.1 Users in California

Users who are California residents have certain rights under the California Consumer Privacy Act, (“CCPA”). If you are an eligible California user, included in these rights are:

“Right to Know” — You have the right to request to know more about the categories and specific pieces of personal information that we have collected about you and access a copy of your personal information.
“Right to Correction” — You have the right to have inaccurate personal information about you corrected.
“Right to Deletion” — You have the right to request deletion of personal information that we have collected about you.
“Right to Non-Discrimination” — If you choose to exercise any of your rights under CCPA, Photographers & Academy will treat you like all other users. In other words, there is no penalty for exercising your rights under CCPA.
“Right to Opt-Out” – You have the right to opt out of the sale or sharing of your personal information.

CCPA has a specific definition of a “sale” and “sharing” and while Photographers & Academy does not, in the traditional sense, sell your personal information or the personal information of any of our users, we do use cookies that make non-personally identifiable information available to select third-parties, including for cross-context advertising. To opt out of such a “sale” and “sharing,” click on the “Do Not Sell or Share My Personal Information” link at the bottom of this page.

To exercise any of these rights under CCPA, please email [email address] or write to us at [physical address]. CCPA allows you to designate an authorized agent to make these requests on your behalf. For your protection, we may require that the request be sent through the email address associated with your account, and we may need to verify you and/or your agent’s identity before fulfilling your request.

Additionally, for more information about the personal information we collect and how we collect it, please see the sections above entitled “What Data We Get” and “How We Get Data About You.”

To learn about the business and commercial purposes for which your personal information is collected and the categories of service providers who have access to your personal information, please see the sections above entitled “What We Use Your Data For” and “Who We Share Your Data With.”

As a California resident, you also have the right to request certain details about what personal information we share with third parties for those third parties’ direct marketing purposes. To submit your request, send an email to [email address] with the phrase “California Shine the Light” and include your mailing address, state of residence, and email address.

Since there is no widely accepted standard for the browser-initiated Do Not Track signal, we do not currently recognize or respond to Do Not Track signals.

7.2 Users in Nevada

Photographers & Academy does not sell its users’ personal information or personal data. Nonetheless, Nevada residents have the right to submit a request that we do not sell your covered personal information, which you can do by emailing [email address] or writing to us at [physical address].

7.3 Users in Australia

If you are an Australia resident and you have a complaint, you may refer it to the office of the Australian Information Commissioner (“OAIC”). You can contact OAIC by visiting www.oaic.gov.au; forwarding an email to enquiries@oaic.gov.au; telephoning 1300 363 992; or writing to OAIC at GPO Box 5218, Sydney NSW 2001. You may contact our privacy team at [email address] to make a complaint about a breach of the Australian Privacy Principles which will be responded to within 30 days.

7.4 Users in the European Economic Area (“EEA”) and United Kingdom (“UK”)

If you are located in the EEA or UK, you have the right to request access to your data in a portable format and to request the rectification, erasure, restriction of processing, or objection to processing of your personal data. You may use the information in Section 6.2 to submit your request. Additionally, if you are located in the EEA, UK, or Switzerland, you also have the right to lodge a complaint with your supervisory authority.

Personal data is also processed outside of the UK, Switzerland, and the EEA by our Photographers & Academy group companies, or our service providers, including to process transactions, facilitate payments, and provide support services as described in Section 4. We use the Controller-to-Processor Standard Contractual Clauses adopted by the European Commission to facilitate transfers of personal data from the EEA to third countries and have entered into data processing agreements with our service providers and Photographers & Academy group companies to restrict and regulate their processing of your data. By submitting your data or using our Services, you consent to this transfer, storage, and processing by Photographers & Academy and its processors.

7.5 Data Privacy Framework (for EU/EEA, UK, and Swiss data subjects)

Photographers & Academy complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Photographers & Academy has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. Photographers & Academy has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this Privacy Policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.

The Federal Trade Commission has jurisdiction over Photographers & Academy’s compliance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF).

We are committed to subject to the DPF Principles all personal data received from the European Union, UK and Gibraltar, and Switzerland. The types of personal data collected are described in Section 1 of this Privacy Policy. The purposes for which we collect and use personal data are described in Section 3 of this Privacy Policy. The type of third parties to whom we disclose personal data are described in Section 4 of this Privacy Policy. We remain responsible for any of your personal data that is shared under the Onward Transfer Principle with third parties for external processing on our behalf. Additionally, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. Photographers & Academy shall remain liable under the DPF Principles if its agent processes personal information in a manner inconsistent with the DPF Principles, unless Photographers & Academy proves that it is not responsible for the event giving rise to the damage.

Individuals have the right to access their personal data, and instructions on doing so are provided in Section 6.2 of this Privacy Policy. Individuals may also limit the use and disclosure of their personal data as described in Section 6.1.

In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, Photographers & Academy commits to resolve DPF Principles-related complaints about our collection and use of your personal information. EU, UK and Swiss individuals with inquiries or complaints regarding our handling of personal data received in reliance on EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, should first contact Photographers & Academy at [email address].

In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, Photographers & Academy commits to refer unresolved complaints concerning our handling of personal data received in reliance on EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, to the International Centre for Dispute Resolution/American Arbitration Association (ICDR-AAA), an alternative dispute resolution provider based in the United States. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://go.adr.org/dpfeufiling.html for more information or to file a complaint. The services of ICDR-AAA are provided at no cost to you. Under certain conditions, you may invoke binding arbitration for complaints regarding DPF compliance not resolved by any of the other DPF mechanisms as more particularly detailed here: https://www.dataprivacyframework.gov/s/article/ANNEX-I-introduction-dpf?tabset-35584=2.

7.6 Users Outside of the U.S.

In order to provide the Services to you, we must transfer your data to the United States and process it there. If you are using the Services from outside the United States, you consent to the transfer, storage, and processing of your data in and to the United States or other countries.

8. Updates & Contact Info

When we make a material change to this policy, we’ll notify users via email, in-product notice, or another mechanism required by law. Changes become effective the day they’re posted. Please contact us via email or postal mail with any questions, concerns, or disputes.

8.1 Modifications to This Privacy Policy

From time to time, we may update this Privacy Policy. If we make any material change to it, we will notify you via email, through a notification posted on the Services, or as required by applicable law. We will also include a summary of the key changes. Unless stated otherwise, modifications will become effective on the day they are posted.

As permitted by applicable law, if you continue to use the Services after the effective date of any change, then your access and/or use will be deemed an acceptance of (and agreement to follow and be bound by) the revised Privacy Policy. The revised Privacy Policy supersedes all previous Privacy Policies.

8.2 Interpretation

Any capitalized terms not defined in this policy are defined as specified in Photographers & Academy’s Terms of Use. Any version of this Privacy Policy in a language other than English is provided for convenience. If there is any conflict with a non-English version, you agree that the English language version will control.

8.3 Questions

If you have any questions, concerns, or disputes regarding our Privacy Policy, please feel free to contact our privacy team (including our Data Protection Officer) at [email address]. You can also send postal mail to us at [physical address].

9. Dispute Resolution Policy

At Photographers & Academy, we are committed to resolving disputes in a fair and timely manner. If you have any concerns or disputes regarding our services, please follow these steps:

Contact Us: First, contact our support team at support@photographersandacademy.com to discuss your concerns. We will do our best to resolve the issue promptly.
Mediation: If the dispute cannot be resolved through our support team, we may suggest mediation with a neutral third-party mediator to facilitate a resolution.
Arbitration: If mediation fails, disputes will be resolved through binding arbitration under the rules of the American Arbitration Association (AAA). The arbitration will be conducted in English and will take place in Guelph, Ontario, Canada.
Governing Law: This policy is governed by the laws of Ontario, Canada, without regard to its conflict of laws principles.

10. Content and Behavior Rules

To maintain a respectful and productive community, we require all users to adhere to the following rules:

Respect Others: Treat all users with respect and courtesy. Harassment, discrimination, or abusive language will not be tolerated.
Original Content: Only upload content that you have created or have permission to use. Plagiarism and unauthorized use of content are prohibited.
Accurate Information: Provide accurate information in your profile and course content. Misleading or false information is not allowed.
No Spam: Do not use the platform to send unsolicited messages or advertisements.
Compliance: Follow all applicable laws and regulations when using our platform.

11. Copyright and Intellectual Property Policy

We respect the intellectual property rights of others and expect our users to do the same.

Ownership: Users retain ownership of content they create and upload. By uploading content, users grant Photographers & Academy a non-exclusive, worldwide, royalty-free license to use, reproduce, and distribute the content.
Infringement: If you believe your copyright has been infringed, please contact us at copyright@photographersandacademy.com with the necessary details. We will investigate and take appropriate action.

12. Accessibility Policy

We are committed to making our services accessible to everyone, including individuals with disabilities.

Website Accessibility: We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1. If you encounter any accessibility issues, please contact us at accessibility@photographersandacademy.com.
Support: We offer support services for users with disabilities to ensure they can fully access and use our platform.

13. Community Guidelines

Our community guidelines are designed to ensure a positive and productive environment for all users.

Be Respectful: Treat all members with respect and kindness. Disrespectful or hostile behavior is not allowed.
Contribute Positively: Share knowledge and support others in their learning journey.
Stay On Topic: Keep discussions relevant to photography and related topics. Off-topic posts may be removed.
Protect Privacy: Do not share personal information of others without their consent.

14. Cookie Policy

We use cookies to enhance your experience on our website.

Types of Cookies: We use session cookies, persistent cookies, and third-party cookies to improve website functionality and analytics.
Consent: By using our website, you consent to the use of cookies. You can control and manage cookies through your browser settings.
Opt-Out: You can opt out of third-party cookies used for advertising purposes by visiting the respective third-party websites.

15. Data Protection Policy

We are committed to protecting your personal data and ensuring its privacy and security.

Data Collection: We collect personal data such as name, email address, and payment information when you use our services.
Data Use: Your data is used to provide and improve our services, process transactions, and communicate with you.
Data Security: We implement appropriate technical and organizational measures to protect your data from unauthorized access and breaches.
Data Rights: You have the right to access, rectify, and delete your personal data. Contact us at privacy@photographersandacademy.com for any data-related requests.

16. User Account Agreement

By creating an account with Photographers & Academy, you agree to the following terms:

Account Responsibility: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
Accurate Information: Provide accurate and up-to-date information during the registration process and update it as necessary.
Prohibited Activities: You may not use your account for illegal activities, spamming, or unauthorized advertising.
Termination: We reserve the right to terminate or suspend your account if you violate these terms or engage in prohibited activities.

17. Subscription Terms

Our subscription terms outline the policies for users who purchase subscription plans.

Subscription Plans: We offer various subscription plans with different features and benefits. Details are available on our website.
Billing: Subscriptions are billed on a recurring basis (monthly or annually) depending on the chosen plan. You authorize us to charge your payment method for the subscription fees.
Cancellation: You can cancel your subscription at any time. Cancellations will take effect at the end of the current billing period.
Refunds: Refunds are subject to our refund policy. Generally, we offer refunds within 30 days of purchase if you are not satisfied.

18. Anti-Harassment Policy

We are committed to providing a safe and respectful environment for all users.

Prohibition: Harassment, discrimination, and bullying are strictly prohibited.
Reporting: If you experience or witness harassment, please report it to support@photographersandacademy.com. We will investigate and take appropriate action.
Consequences: Users found to have engaged in harassment may face suspension or termination of their accounts.

19. Non-Discrimination Policy

We are committed to promoting equality and preventing discrimination.

Equal Opportunity: We provide equal opportunities to all users regardless of race, gender, age, religion, disability, or sexual orientation.
Inclusion: We strive to create an inclusive environment where all users feel welcome and valued.
Reporting: Any incidents of discrimination should be reported to support@photographersandacademy.com. We will take appropriate action to address the issue.

20. User Generated Content Policy

Our platform allows users to create and share content. This policy governs the use of user-generated content.

Ownership: Users retain ownership of the content they create and upload.
License: By uploading content, users grant Photographers & Academy a non-exclusive, worldwide, royalty-free license to use, reproduce, and distribute the content.
Prohibited Content: Users may not upload content that is illegal, infringing, defamatory, or harmful. We reserve the right to remove such content.

21. Security Policy

We take the security of our platform and users’ data seriously.

Measures: We implement appropriate technical and organizational measures to protect against unauthorized access, alteration, and destruction of data.
User Responsibility: Users are responsible for keeping their account information and passwords secure.
Reporting: If you suspect a security breach, please contact security@photographersandacademy.com immediately.

22. Marketing and Promotions Policy

This policy outlines our approach to marketing and promotions.

Advertising: We may use various channels to advertise our services, including email, social media, and third-party websites.
Opt-Out: Users can opt out of promotional communications by following the unsubscribe instructions in the messages.
Transparency: We are committed to honest and transparent marketing practices.

23. Complaints and Feedback Procedure

We value your feedback and are committed to addressing complaints promptly.

Submitting Complaints: If you have a complaint or feedback, please contact us at support@photographersandacademy.com. Provide as much detail as possible to help us address the issue.
Response Time: We aim to respond to all complaints within 30 days.
Resolution: We will work with you to resolve the issue to your satisfaction. If you are not satisfied with the outcome, you may escalate the complaint to a higher authority within our organization.

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